Frequently Asked Questions

Everything you need to know about shopping with Oase.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Do you ship internationally?

Yes, Oase ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Sustainability is at our core. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our fashion has a lower environmental impact.