Returns & Exchanges
We want you to love your Oase pieces, but if you are not completely satisfied, we offer a 30-day return policy for all unworn items in their original packaging. Our streamlined process ensures your exchange or refund is handled with the same care we put into our fashion collections.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.